


These ones are of the entrance to my friend's home. The porch itself is absolutely stunning, dark and moody. I'm guessing it's Victorian, just from the sombre feel it has, but feel free to correct me if you think otherwise!



On a more serious note, I have had a couple of odd comments on my etsy shop's feedback lately.... I have a feedback score of 100% positive. However, two people have complained recently that their packages smelled of smoke, despite still giving me positive feedback, and being otherwise happy with their purchases. I want to categorically state that there is no smoking at all in my studio or packaging area. I can't understand how on earth this could have happened. I recently complained to an etsy seller that I felt they were copying my work, and did have a little backlash (coincidence?) whereby a large number of orders were separately placed, but never paid for, and I wonder if this strange feedback is genuine at all. Of course, I have to take it seriously, and taking it to be true, I am absolutely gutted that the recipient were disappointed in that way; the last thing I would ever want is for people to be greeted by the aroma of stale tobacco smoke when they received their item. I feel sure that it has not happened at my end, and with thousands of miles between me and the recipients, it is, I suppose, possible that there was some kind of burning or smoking near to a batch of post that I sent, either at the post office, in the post van, or at the port somehow. But what I do want to say, categorically, to all my customers, is that neither myself nor anyone else would ever smoke here. Even if I wanted to smoke, smoking is illegal in any workplace in the UK, and my own workplace is not exempt from that law, and nor should it be.
I have checked everything I can think of. I did recently change suppliers of my packaging, and I even went sniffing around the boxes that I have in storage to see if they smelled... I'm happy to say that they don't!
Anyway, all I can think of is that there was some strange occurence with that batch between it leaving me and arriving with those two customers. You have my word - no item will ever leave here smelling of smoke.
2 comments:
Yes, there is something very appealing in the glass, I agree :)
Because this is my first visit: you have beautiful ceramic works!
Lovely stained glass images. What a shame to receive that feedback about the smoke, I suppose you might be right about your suspicions. Keep up the good work!
Post a Comment